Privacy Policy for PXM Unlocked
Effective Date: 17th November 2024
At PXM Unlocked, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our websites, including www.pxmunlocked.com, www.experiences.pxmunlocked.com, and www.stays.pxmunlocked.com (the “Sites”). By accessing and using our Sites, you agree to the collection and use of your information as described in this policy.
1. Identity and Contact Information of the Data Controller
PXM Unlocked
Websites: www.pxmunlocked.com | www.experiences.pxmunlocked.com | www.stays.pxmunlocked.com
Emails: info@pxmunlocked.com | experiences@pxmunlocked.com | stays@pxmunlocked.com
Address: Michoacán Benito Juárez and Oaxacan Heroes, Zicatela Breezes, Santa María Colotepec, Oaxaca 70934, Mexico
Phone: +52 5623 211 942
2. Personal Information We Collect
We collect the following types of information when you interact with our services:
Personal Information: Includes details such as your name, email address, phone number, billing information, and other personal details you may provide when booking or inquiring about experiences or stays.
Non-Personal Information: Includes anonymous data such as IP addresses, browser types, device identifiers, and usage data collected via cookies or tracking technologies.
3. How We Use Your Information
We use the information we collect for the following purposes:
To provide and manage our services, including booking and reservation management on pxmunlocked.com, experiences.pxmunlocked.com, and stays.pxmunlocked.com.
To process transactions and communicate with you about your bookings or inquiries.
To improve our websites, products, and services based on your feedback and usage data.
To send marketing communications or promotional offers if you have opted in to receive them.
To comply with legal obligations and resolve disputes.
4. Legal Basis for Data Processing
We process your personal data under the following legal bases:
Consent: By using our Sites and services, you consent to the processing of your data as described in this policy.
Contractual Necessity: We process personal data to fulfill our contractual obligations with you when providing booking and reservation services.
Legal Obligations: We may process your data as required by law.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws. Once the data is no longer needed, it will be securely deleted.
6. Your Rights Under the LFPDPPP
As a resident of Mexico, you have the following rights under the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP):
Access: You can request access to the personal data we hold about you.
Rectification: You can request corrections to any incorrect or incomplete personal information.
Cancellation: You have the right to request the deletion of your personal data.
Opposition: You can object to the processing of your personal data under certain circumstances.
To exercise these rights, contact us at info@pxmunlocked.com, experiences@pxmunlocked.com, or stays@pxmunlocked.com. We will respond to your request in accordance with applicable law.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our Sites. Cookies are small text files stored on your device to improve functionality and analyze website traffic. You can control the use of cookies through your browser settings, but disabling cookies may affect some features of our Sites.
8. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal data from unauthorized access, alteration, or destruction. These measures include encryption during transmission and secure data storage. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Third-Party Services
We may share your personal data with third-party service providers (e.g., payment processors, email providers) to fulfill contractual obligations. These third parties are obligated to handle your data in compliance with applicable privacy laws and security standards.
We may also use third-party analytics tools to collect anonymous data to improve the user experience on our Sites.
Transfers of Personal Data: If your data is transferred to third parties (either within or outside Mexico), we ensure they comply with appropriate data protection measures.
10. International Data Transfers
If we transfer your personal data to other countries, we will ensure the destination country provides adequate data protection, or implement safeguards such as contractual clauses.
11. Children’s Data
Our services are not intended for children under the age of 18. We do not knowingly collect personal data from children. If we discover we have collected data from a child, we will promptly delete it.
12. Data Breach Notification
In the event of a data breach affecting your personal data, we will notify you promptly and provide information on the breach, potential consequences, and measures we are taking.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant updates by posting the revised policy on our Sites and updating the “Effective Date.”
14. How to Contact Us
If you have questions about this Privacy Policy, the data we collect, or your rights under Mexican law, please contact us:
PXM Unlocked
Emails: info@pxmunlocked.com | experiences@pxmunlocked.com | stays@pxmunlocked.com
Websites: www.pxmunlocked.com | www.experiences.pxmunlocked.com | www.stays.pxmunlocked.com
Address: Michoacán Benito Juárez and Oaxacan Heroes, Zicatela Breezes, Santa María Colotepec, Oaxaca 70934, Mexico
Phone: +52 5623 211 942